Project examples
Detailed listing @ Design Research for Good
Body Worn Cameras

Year long study on BWC
Body worn cameras (BWC) impact police behavior in many ways, big and small. Police officers already carry approximately 9-12 different items on their body when on duty, so from a cognitive standpoint, they are already overloaded. The addition of a BWC adds to their cognitive load
and if the camera has not integrated human factors best practices, the
cameras might not get turned out. A year-long study was conducted in the lab and in the field, including interviews and ride-alongs. The outcome of the study provided design guidelines that improved the ease of use and effectiveness for one companies BWC.

Solving Big Problems: UX of Voting
Usability in Voting Technology is a Constitutional Issue
When a citizen casts a vote, it should count for the candidate they intended. All too often, design errors get in the way of this constitutional right. Solving Big Problems: The UX of Voting

UX of Medicare
Nursing Home Compare
5 Year project that included UX Strategy, Roadmap and methods for evaluation and design

Design for Mobile
Projects and Courses
So much work is done on the go. No matter where we are, we always want to be connected. Recent work on Mobile design includes a two day class
that has been taught at various venues around the world. Find out more

Videos/Podcasts
Conferences
Qual vs Quant: The Ultimate Smackdown
UXPA Boston 2018 Video
Interviews
Human Tech Podcast Team W Podcast
Building a Better Mobile User Experience
Interview with Elizabeth Rosenzweig by TechTarget, January, 2014
Performance
Be the Best You Can Be @ Newton Center Minyan Story Slam Video
Successful User Experience
Successful User Experience: Strategy and Roadmaps, Second Edition provides a hands-on guide for pulling all of the User Experience (UX) pieces together to create a strategy that includes tactics, tools, and methodologies. Leveraging material honed in user experience courses and over 35 years in the field, the author explains the value of strategic models to refine goals against available data and resources. You will learn how to think about UX from a high level, design the UX while setting goals for a product or project, and how to turn that into concrete actionable steps.
This book demonstrates how to translate high-level planning into concrete, actionable steps. It explains the connection between Design Thinking and creating a great user experience, and guides the reader in setting effective UX goals for their product or project You’ll learn how to choose the right tools and methodologies at each stage of the product lifecycle. Starting with UX acceptance as a foundation, the book builds on this with practical steps and real-world case studies, helping you develop a comprehensive strategy-from the big picture of product design, development, and commercialization, to leveraging UX for stronger, more successful products.
