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Project examples

Detailed listing @ Design Research for Good 

Body Worn Cameras

Year long study on BWC

Body worn cameras (BWC) impact police behavior in many ways, big and  small. Police officers already carry approximately 9-12 different items  on their body when on duty, so from a cognitive standpoint, they are  already overloaded. The addition of a BWC adds to their cognitive load
and if the camera has not integrated human factors best practices, the
cameras might not get turned out. A year-long study was conducted in the lab and in the field, including interviews and ride-alongs. The outcome of the study provided design guidelines that improved the ease of use and effectiveness for one companies BWC.

Solving Big Problems: UX of Voting

Usability in Voting Technology is a Constitutional Issue 

When a citizen casts a vote, it should count for the candidate they intended. All too often, design errors get in the way of this constitutional right.   Solving Big Problems: The UX of Voting


UX of Medicare

Nursing Home Compare

5 Year project that included UX Strategy, Roadmap and methods for evaluation and design


Design for Mobile

Projects and Courses

So much work is done on the go. No matter where we are, we always want to be connected. Recent work on Mobile design includes a two day class
that has been taught at various venues around the world.  Find out more


Successful User Experience


Successful User Experience: Strategy and Roadmaps, Second Edition provides a hands-on guide for pulling all of the User Experience (UX) pieces together to create a strategy that includes tactics, tools, and methodologies. Leveraging material honed in user experience courses and over 35 years in the field, the author explains the value of strategic models to refine goals against available data and resources. You will learn how to think about UX from a high level, design the UX while setting goals for a product or project, and how to turn that into concrete actionable steps.

This book demonstrates how to translate high-level planning into concrete, actionable steps. It explains the connection between Design Thinking and creating a great user experience, and guides the reader in setting effective UX goals for their product or project You’ll learn how to choose the right tools and methodologies at each stage of the product lifecycle. Starting with UX acceptance as a foundation, the book builds on this with practical steps and real-world case studies, helping you develop a comprehensive strategy-from the big picture of product design, development, and commercialization, to leveraging UX for stronger, more successful products.


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